Quality policy

The company PRIRODA LIJEČI d.o.o. (Healing through Nature) is focused on the continuous development and improvement of its services and products with the goal of achieving continued client satisfaction as well as the satisfaction of its employees, who are one of the fundamental resources of the company.

We want to provide high quality services and products in the area of retail non-prescription medicine and medical products, pharmaceutical and cosmetic consultation services, as well as the production of natural face and body skincare by taking advantage of all of our available resources (people, knowledge, experience, equipment), as well as develop long-term relationships with our clients.

By providing quality services and products and having a good understanding of our clients’ needs, we want to maintain and increase our clients’ satisfaction as the main prerequisite of their and our business stability, advancement, and development.

We want to continuously improve all aspects of our business by implementing a quality control process, a motivating work environment, and team work with a guarantee of open communication with our employees, clients, partners, and suppliers.

The continuous improvement of our internal processes and the quality of our products and services as well as continuous refinement and development are the grounds on which we choose to build our future.

Achieving the goals set by this policy is a continuous task of all our employees.

Zagreb, 3/3/2014
Director: Mirjana Brlečić, MPharm